February 6 2012, 2:34 pm PT | Posted in: Other
I received a thank you card from a patient that I wanted to share. This is what was written on it:
“You truly deserve a bigger thank you than this card for what you did. I will forever remember what you did. Thanks for my new hair. May this new year of 2012, bring good health and love to you and your family.”
On the same card his sister wrote: “Thank you so much for my brothers new hair! It’s truly awesome.”
Each time I receive such cards, emails, or letters, I get emotional because I know each patient personally. The relationship I develop with every patient is what makes this profession great.
All of my patients have my home and cell phone numbers and are told to call me anytime of the day or night if they are worried. The other night, a patient called me at 10pm with some bleeding that he said would not stop, so he and I met at 11pm at my office. I put him in the hair wash room and washed off all traces of blood and then took him to the operating room (I did not call my staff in) where I examined the patient. All signs of bleeding had stopped. He apologized for bothering me and I told him that this was my job and no apology was necessary, so instead of working on his ‘bleeder’ which had gone away without any help from me, we just talked and joked over many things that we had in common. We both enjoyed our time together and left the office around midnight.

My grandparents lived well past their 90’s and longevity runs in the family… and since I love what I do, I suspect I will be doing this for a very long time. In fact, I am very involved with Dr. Pak in the engineering process of new hair transplant instruments and we will be testing a new FUE extractor and implanter in the next month!